Castleside Primary School

Moorland Crescent, Consett, DH8 9RG

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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEND and are keen to hear from parents about their child’s experience. We would also value your views about the content of our SEND Information Report. If you would like to comment, please complete the online form in the Contact Us section of our website.

Positive feedback is always greatly received and can be passed on either directly to staff and the SENDCo, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed. Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

If you would like to discuss your SEND requirements in more detail, please contact the school to arrange an appointment.

In this section

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • SEN Transition
  • Looked After Children with SEND
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies

Activemark 2007
Quality Mark 3

Primary Science Quality Mark Gold
FMSIS
The Local Offer

Copyright © 2022 Castleside Primary School

Moorland Crescent

Consett

County Durham

DH8 9RG

Tel 01207 508 237 · Email castleside@durhamlearning.net



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